Clinic Driver

Clinic Driver Job Description

WATTS HEALTHCARE CORPORATION | Job Description

Watts Healthcare Corporation | Clinic Driver | Page 1

Job Title Clinic Driver Department Facilities and Operations

Reports To Director of Facilities or designee FLSA Status Nonexempt

Location Watts Healthcare sites and service area Schedule Based on clinic and transportation needs

Employment Type Full time Revision Date September 2026

Position Summary

The Clinic Driver provides safe, timely, courteous transportation for patients, staff, supplies, documents, and other approved items between Watts Healthcare locations and authorized destinations. The driver supports access to care by following assigned routes, assisting passengers within the scope of training, protecting confidential information, maintaining accurate records, and keeping assigned vehicles clean and ready for service.

• Safely transport patients, staff, and authorized passengers to and from Watts Healthcare facilities, approved appointments, community programs, and other assigned destinations.
• Follow daily transportation schedules, routes, dispatch instructions, and pickup requirements; promptly communicate delays, cancellations, passenger concerns, or route changes to the appropriate department.
• Provide respectful assistance to passengers when entering and exiting the vehicle. Operate vehicle ramps, lifts, and mobility-device securement systems when assigned, trained, and authorized.
• Conduct and document required pre-trip and post-trip vehicle inspections, including tires, lights, mirrors, fuel, safety equipment, interior condition, and visible mechanical concerns.
• Keep vehicles clean, fueled, orderly, and ready for service. Report accidents, damage, maintenance needs, warning lights, safety hazards, and vehicle defects immediately.
• Comply with California traffic laws, vehicle safety rules, Watts Healthcare policies, and restrictions on distracted driving and mobile-device use.
• Follow established procedures for emergencies, accidents, injuries, disruptive conduct, missed pickups, and other incidents; notify leadership and complete reports promptly.
• Safeguard patient privacy and confidential information during transportation and delivery activities in accordance with HIPAA and organizational policy.
• Transport mail, records, laboratory specimens, medications, equipment, and supplies only when assigned and in accordance with applicable handling, chain-of-custody, privacy, and safety procedures.
• Provide courteous service to patients, visitors, coworkers, and community partners and respond to questions within the scope of the position.
• Coordinate with clinical, facilities, operations, and administrative staff to support clinic transportation and delivery needs.
• Attend required safety meetings, training, health-center activities, and competency reviews.
• Perform other job-related duties consistent with the position and operational needs.

• High school diploma or equivalent.

• Knowledge of safe-driving practices, defensive-driving techniques, and vehicle inspection procedures.
• Sound judgment, patience, dependability, punctuality, and the ability to remain calm in traffic, schedule disruptions, and emergencies.
• Ability to work respectfully with individuals of varied ages, abilities, cultures, languages, and socioeconomic backgrounds.
• Ability to recognize safety concerns, follow escalation procedures, and avoid providing clinical assistance beyond the position's training and authorization.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to work independently while remaining responsive to scheduling and operational direction.

The physical demands described below are representative of those required to perform the essential functions of the position, with or without reasonable accommodation.

• Sit and drive for extended periods; frequently enter and exit a vehicle; and use hands and feet to operate vehicle controls.
• Regularly stand, walk, reach, bend, turn, and communicate with passengers and staff.
• Occasionally lift or carry items weighing up to 40 pounds and push or pull carts, equipment, or mobility devices when assigned and trained. Assistance or equipment should be used when required.
• Maintain the vision, hearing, alertness, coordination, and range of motion needed to operate a motor vehicle safely and respond to changing road and passenger conditions.

Work is performed primarily in an organizational vehicle and at Watts Healthcare facilities, patient pickup locations, community sites, and other approved destinations. The position involves exposure