Manager of Community Programs

Position Description

The Manager of Community Programs at Valley Community Healthcare (VCH) will be boots-on-the-ground providing leadership, and developing, managing, and assisting with overseeing programs that serve community needs. Key responsibilities include building partnerships, advocating for community interests, developing programs, and ensuring alignment with the organization's mission. Oversight includes programs that address community needs and interests, such as Enhanced Care Management, field medicine/homeless services, food insecurity screening, programming, and resources, advocacy, and community engagement.

The Manager develops and oversees activities of designated programs and is responsible for coordinating the execution of special projects and initiatives as applicable. Additionally, s/he provides leadership for local, state, and federal advocacy activities as well as development of community partnerships.

CORE JOB RESPONSIBILITIES (Essential Duties)

High-Quality Health Care for All

Enhancing relationships with staff, businesses, foundations, and community leaders who share our vision of high-quality healthcare for all. We’re providers of patient-centered care Assuring organizational viability through high standards of administrative and fiscal accountability while managing growth responsibly and strategically.

Program Management/Administration

Enhanced Care Management (50%)

• Provides for operational and administrative management of Enhanced Care Management (ECM) program and staffing
• Develops systems, policies and procedures for the efficient management of ECM, working collaboratively with fellow management and departments to ensure integrated processes.
• Provides direct supervision for ECM staff ensuring that appropriate recruitment, training, supervision and performance occur.
• Assists with the management and development of program plans and strategic initiatives, reports, including related grants and contracts.
• Directly and through supervision conducts appropriate implementation and oversight of all program activities and day-to-day operations to ensure that goals are met on a timely basis.

Program Management/Administration Field Medicine and FOOD Programming (30%)

• Provides for operational and administrative management of various programs at VCH, including community programs such as: field medicine, food programming, and community outreach
• Provides direct supervision for field medicine staff, and any volunteers in designated program areas, ensuring that appropriate recruitment, training, supervision and performance occur.
• Develop and present food programming related screening opportunities that support food insecurity and other chronic disease initiatives
• Develop and present food programming related opportunities that support food insecurity initiatives
• Provides oversight for conducting and improving outreach strategies to inform the community about programs and services.
• Develop and support partnerships with other organizations to expand program reach and impact, and meet the needs of VCH and our community.
• Assist with the potential development of a volunteer program
• Stays informed of current issues relevant to the program areas and provide expertise, updating and debriefing stakeholders as appropriate.
• Contributes to organizational strategic and long-range planning as appropriate.
• Participates in program related meetings including with grant funders, coalitions and external peer groups. Represents VCH and the program areas at these convenings and/or attends meetings at the direction of the Director
• Provides leadership and support in the development, implementation and maintenance of assigned strategic initiatives and projects at VCH.

Community Advocacy & Public Policy (20%)

• In collaboration with VCH Leadership, carries out local, state and federal advocacy efforts, advocating for interests of VCH, patients and community to external stakeholders.
• As designated, serves as the liaison between elected officials, governmental agencies and other related agencies or parties.
• Serves as a VCH representative on policy/advocacy peer groups and coalitions, including at the local, state level and federal level.
• Stays informed of policy issues that will affect VCH and/or its services and programs. Provides expertise and updates to stakeholders as appropriate.
• Act as a champion for community needs within the organization and advocate for community interests to external stakeholders.

SUPPORTING JOB RESPONSIBILITIES: Attend and lead meetings, team huddles, and assigned trainings.

• Attend and actively participate in department meetings
• Other duties as assigned.